Privacy Policy

Last Updated: January 2025

DESA SOLUTIONS INDIA (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, automation platform, WhatsApp services, and related solutions.

1. Information We Collect

• Personal information (name, phone number, email)
• Business information shared during onboarding
• Usage and analytics data
• WhatsApp API logs (as permitted by Meta)

2. How We Use Your Information

• To provide WhatsApp automation services
• To send notifications, alerts, and updates
• To improve our products and support system
• To comply with Meta policies and government regulations

3. Sharing of Information

We do NOT sell your data. We only share information with:

• Meta (for WhatsApp Business Cloud API usage)
• Our service providers and hosting partners
• Legal authorities when required

4. Data Security

We use industry-grade encryption and security practices to protect your data.

5. Cookies

Our site may use cookies for improving performance and analytics.

6. Your Rights

• Request access to your data
• Request deletion of your data
• Opt-out of communication

7. Contact Us

Email: info@desasolutionsindia.com
Phone: +91 85954 88280